Developing Self Esteem And Assertiveness Skills
This Developing Self Esteem and Assertiveness course is designed for those who would like to improve their impact, effectiveness and credibility.
Delegates will learn to recognise their own behavioural styles and use different techniques to improve their relationships, both inside and outside of the workplace.
The course will help delegates to deal with difficult situations and people more effectively. And will learn how to stand up for yourself, communicate your needs and wants clearly and to say “No” when you need to. Assertiveness behaviour will improve self esteem and confidence, increase effectiveness and gain respect for other people.
By the end of the course delegates will learn how to respect rights & responsibilities in assertiveness, make or refuse requests politely but effectively and demonstrate how to use body language and voice tone assertively and how to deal with difficult people.
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