Tag Archives: Effective Communication Skills

Developing Self Esteem And Assertiveness Skills

Developing Self Esteem And Assertiveness Skills

Developing Self Esteem And Assertiveness Skills   This Developing Self Esteem and Assertiveness course is designed for those who would like to improve their impact, effectiveness and credibility. Delegates will learn to recognise their own behavioural styles and use different techniques to improve their relationships, both inside and outside of the workplace. The course will help delegates to deal with difficult situations […]

Customer Services

Customer Services

Customer Services Skills   This is an introductory course for frontline staff, with little or no formal training, who are in direct contact with either internal or external customers, and are required to manage a range of customer expectations. The course is suitable for customer facing people, team leaders and managers – enable you to […]

Communication And Creative Thinking Skills

Communication And Creative Thinking Skills

Communication And Creative Thinking Skills     Develop creativity through our Effective Communication and Creative Thinking course to enhance productivity at work   Creative thinking is not something you are born with; it is a skill that can be improved with practice.   Communication is simply the act of transferring information from one place to […]

Time And Meeting Management Skills

Time And Meeting Management Skills

Time And Meeting Management Skills   Time management is the art or arranging, organizing, scheduling, and budgeting one’s time for the purpose of generating more effective work and productivity. This programme will help you to regain control by learning to prioritise, plan, delegate and to use practical aids to manage your time. You will learn […]

Letters and Reports Wrtiting Skills

Letters and Reports Wrtiting Skills

Letters and Reports Wrtiting Skills   This Course allows delegates to gain useful letter writing tools, tips and techniques. Delegates will learn how use these skills in correspondence.   As your professional reputation can be enhanced or ruined by your correspondence, it is essential that the style, content and message is concise, correct and appropriate and […]