Admistration Of Intellectual Propery The course is designed to test knowledge and provide the necessary tools for participants, so that on completion of the course, they have a sound understanding of formalities of Trademarks, domains, copy rights and design, in addition to official procedures. It will explain the basic principles of Intellectual Property Law […]
Introduction To Intellectual Property The course introduces delegates to the basics of the intellectual property system and the importance of protecting it. Areas covered include patent, copyright, trademark, design and domain. The course looks at UK, European, international law and Middle East. Intellectual property issues become more and more important in our society. In order […]
Project Management Skills This project management course focuses on people skills and it’s an opportunity delegates to look at the way they handle and manage the people in your projects. Delegates will become familiar with the key concepts, processes, decision making models, tools and techniques recommended and widely accepted as good practice in managing […]
Developing Self Esteem And Assertiveness Skills This Developing Self Esteem and Assertiveness course is designed for those who would like to improve their impact, effectiveness and credibility. Delegates will learn to recognise their own behavioural styles and use different techniques to improve their relationships, both inside and outside of the workplace. The course will help delegates to deal with difficult situations […]
Customer Services Skills This is an introductory course for frontline staff, with little or no formal training, who are in direct contact with either internal or external customers, and are required to manage a range of customer expectations. The course is suitable for customer facing people, team leaders and managers – enable you to […]