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HR-005

Certified Inclusive Leadership and Diversity Management Specialist (CILDM)

Intensive 5-day course · English, Arabic & European languages

Inclusive leadership and diversity management are examined over five days for leaders and professionals shaping workplace culture. Delegates study D&I strategy, bias, language and behaviour, then consider policies, managerial practice and sustained change. Cases and scenarios provide applications, with measurement, inclusive mentoring and action planning used to review progress.

Classroom

Public courses in our cities

  • 26–30 Oct 2026Jeddah£4,200 + VAT
  • 26–30 Oct 2026Abu Dhabi£4,200 + VAT
  • 9–13 Nov 2026Barcelona£3,080 + VAT
  • 23–27 Nov 2026Muscat£3,080 + VAT
  • 23–27 Nov 2026Jeddah£4,200 + VAT
  • 14–18 Dec 2026Frankfurt£2,600 + VAT
Show 26 more dates
  • 28 Dec – 1 Jan 2026Manama£3,080 + VAT
  • 28 Dec – 1 Jan 2026Muscat£3,080 + VAT
  • 4–8 Jan 2027Barcelona£3,080 + VAT
  • 18–22 Jan 2027Milan£3,400 + VAT
  • 1–5 Feb 2027Paris£3,600 + VAT
  • 15–19 Feb 2027Malaga£3,080 + VAT
  • 8–12 Mar 2027Frankfurt£2,600 + VAT
  • 22–26 Mar 2027Sarajevo£3,400 + VAT
  • 12–16 Apr 2027Barcelona£3,080 + VAT
  • 26–30 Apr 2027Dubai£4,200 + VAT
  • 10–14 May 2027Frankfurt£2,600 + VAT
  • 24–28 May 2027Riyadh£4,200 + VAT
  • 7–11 Jun 2027Barcelona£3,080 + VAT
  • 21–25 Jun 2027Doha£4,200 + VAT
  • 5–9 Jul 2027Paris£3,600 + VAT
  • 19–23 Jul 2027Geneva£4,200 + VAT
  • 9–13 Aug 2027Frankfurt£2,600 + VAT
  • 23–27 Aug 2027Abu Dhabi£4,200 + VAT
  • 13–17 Sep 2027Barcelona£3,080 + VAT
  • 27 Sep – 1 Oct 2027Cairo£2,280 + VAT
  • 11–15 Oct 2027Frankfurt£2,600 + VAT
  • 25–29 Oct 2027Jeddah£4,200 + VAT
  • 1–5 Nov 2027Barcelona£3,080 + VAT
  • 15–19 Nov 2027Singapore£4,200 + VAT
  • 6–10 Dec 2027Paris£3,600 + VAT
  • 20–24 Dec 2027Muscat£3,080 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Special requests

Tailor this course

Pick what you want changed and we’ll come back with a proposal and price.

Special request

Certified Inclusive Leadership and Diversity Management Specialist (CILDM)

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Course overview

Changing workforce demographics and interconnected business environments make diversity and inclusion strategic considerations for organisations. Delegates examine their relationship with creativity, innovation, ethical growth and the Employer Value Proposition (EVP). The programme combines global practices and practical frameworks for inclusive policies, leadership behaviour and communication, moving from individual mindsets to organisational cultural change. Psychological, cultural and systemic barriers are studied alongside unconscious bias and ways to address it in decisions, performance evaluation and workplace interactions.

Inclusion involves daily practice. Work on empathy, self-awareness and communication considers fair leadership of diverse teams, engagement, belonging and collaboration. Valuing different perspectives and supporting psychological safety inform the work on connecting D&I frameworks with organisational values and business goals. Inclusive practices are considered in leadership models, policies and talent management systems, with metrics and governance used to monitor progress and outcomes. Interactive learning, workplace cases and scenario exercises provide opportunities to judge language and behaviour, resolve conflict and communicate across generations. Later sessions address cultural transformation, sustained diversity initiatives and continuous improvement through monitoring, mentoring, coaching and action planning.

Daily agenda

  1. Day 1

    Diversity and inclusion principles and organisational needs

    • Defining Diversity and Inclusion (D&I) and their contribution to organisational missions
    • Diversity in a globalised environment
    • Benefits associated with diversity
    • The business case for D&I
    • Assessing gaps against organisational D&I goals
    • Costs and challenges involved in diversity
  2. Day 2

    Developing a diversity strategy

    • Planning for successful diversity work
    • Defining the D&I strategy
    • Main stages of the D&I strategic process
    • Measuring and evaluating progress
    • Evolution and integration of diversity strategy
  3. Day 3

    Bias, behaviour and inclusive communication

    • Unconscious biases and the behaviours arising from preferences
    • Language of diversity in inclusive communication and behaviour
    • Defining inclusive and non-inclusive language
    • Workplace scenarios for judging appropriate language and improving the working environment
    • Resolving conflict among a diverse workforce
    • Communicating across generational differences
  4. Day 4

    Organisational culture and inclusive practice

    • Culture within its organisational context
    • Defining and establishing an inclusive culture
    • Change at policy, individual and management levels
    • Individual attitudes and behaviours
    • Management skills and practices
    • Policies and procedures that promote diversity
  5. Day 5

    Maintaining diversity initiatives

    • Assessing the next steps
    • Sustaining the diversity initiative
    • Measurement and monitoring
    • Inclusive mentoring and coaching
    • Planning actions around results
    • Reviewing the main course topics

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

Register

Certified Inclusive Leadership and Diversity Management Specialist (CILDM)

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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Certified Inclusive Leadership and Diversity Management Specialist (CILDM)