Security Management
Access Control and Physical Security Management
26–30 Oct 2026 · Abu Dhabi
View courseSM-003
Certificate in Supervising Security Operations (CSSO)
Intensive 5-day course · English, Arabic & European languages
- Duration5 days
- FormatClassroom or live online
- LanguageEnglish, Arabic or a European language
- CertificateARUK Certificate of Attendance
- FeeFrom £2,280 + VAT
Supervisory staff, team leaders and security officers study the day-to-day duties required to direct on-site guarding operations over five days. The syllabus explores statutory boundaries, patrolling routines, emergency evacuations, access control and conflict management, giving frontline supervisors practical frameworks to coordinate guard forces safely and lawfully.
Classroom
Public courses in our cities
- 26–30 Oct 2026Abu Dhabi£4,200 + VAT
- 9–13 Nov 2026Paris£3,600 + VAT
- 23–27 Nov 2026Jeddah£4,200 + VAT
- 14–18 Dec 2026Frankfurt£2,600 + VAT
- 28 Dec – 1 Jan 2026Muscat£3,080 + VAT
- 4–8 Jan 2027London£3,360 + VAT
Show 23 more dates
- 18–22 Jan 2027Dubai£4,200 + VAT
- 1–5 Feb 2027Munich£3,400 + VAT
- 15–19 Feb 2027Riyadh£4,200 + VAT
- 8–12 Mar 2027Barcelona£3,080 + VAT
- 22–26 Mar 2027Doha£4,200 + VAT
- 12–16 Apr 2027Paris£3,600 + VAT
- 26–30 Apr 2027Geneva£4,200 + VAT
- 10–14 May 2027Frankfurt£2,600 + VAT
- 24–28 May 2027Abu Dhabi£4,200 + VAT
- 7–11 Jun 2027London£3,360 + VAT
- 21–25 Jun 2027Cairo£2,280 + VAT
- 5–9 Jul 2027Munich£3,400 + VAT
- 19–23 Jul 2027Jeddah£4,200 + VAT
- 9–13 Aug 2027Barcelona£3,080 + VAT
- 23–27 Aug 2027Singapore£4,200 + VAT
- 13–17 Sep 2027Paris£3,600 + VAT
- 27 Sep – 1 Oct 2027Muscat£3,080 + VAT
- 11–15 Oct 2027Frankfurt£2,600 + VAT
- 25–29 Oct 2027Casablanca£2,280 + VAT
- 1–5 Nov 2027London£3,360 + VAT
- 15–19 Nov 2027Manama£3,080 + VAT
- 6–10 Dec 2027Munich£3,400 + VAT
- 20–24 Dec 2027Amman£3,400 + VAT
Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%
Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options
Online (live)
With a trainer, on dates to suit your team
This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.
£1,850 + VAT
Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%
Special requests
Tailor this course
Pick what you want changed and we’ll come back with a proposal and price.
Course overview
Frontline security supervision demands operational firmness balanced with strict legal compliance. Supervisors must lead guarding personnel, handle unexpected public confrontations and enforce site rules without overstepping statutory powers. Mistakes on site quickly escalate into liability. This programme equips security team leaders with practical supervisory techniques to maintain order across commercial facilities.
Delegates review the legal boundaries of detention and arrest alongside reporting standards and evidence preservation. The curriculum then explores physical security controls, including patrolling schedules, search protocols, access systems and CCTV surveillance. Practical modules cover fire awareness, basic first aid principles and emergency evacuation drills.
Attendees practise defusing aggressive encounters, disengagement techniques and lawful physical intervention methods to ensure safe escorts when situations require direct action.
Course objectives
By the end of the course, delegates will be able to:
- Outline the statutory duties, powers and operational responsibilities of frontline security officers
- Explain relevant legislation governing detention, arrest and evidence handling on commercial sites
- Execute emergency response and evacuation procedures during critical workplace incidents
- Apply workplace safety policies, risk assessment routines and incident reporting standards
- Communicate clearly with visitors while using de-escalation and negotiation techniques
- Carry out systematic searching, patrolling routines and scene preservation protocols
- Supervise access and egress controls to protect facilities and monitor site movement
Target competencies
- Conducting risk assessment
- Managing physical security
- Access control systems management
- Patrolling
- Incident management
- Conflict resolution
- Security report writing
Who should attend
This course suits:
- Frontline security supervisors and team leaders
- Security officers preparing for supervisory responsibilities
- Facility managers overseeing on-site guarding contracts
Training methodology
- Interactive lectures introduce statutory principles and operational supervisory standards.
- Syndicate exercises and scenario case studies simulate incident responses and conflict situations.
- Practical drills enable delegates to practise searching routines, scene preservation and de-escalation.
Course modules
- Module 1
Foundations of supervisory security operations
- Core principles of workplace security supervision
- Professional boundaries and customer service standards
- Legal frameworks and statutory authority affecting security staff
- Defining supervisory responsibilities across operational shifts
- Module 2
Manned guarding operations and legal procedures
- Operational roles and daily duties of the security officer
- Identifying criminal offences and prohibited conduct
- Lawful detention and arrest protocols
- Writing accurate and objective security incident reports
- Conducting initial investigations and preserving evidence
- Module 3
Physical security routines and site control
- Structured patrolling techniques and observation routes
- Managing access and egress points across commercial premises
- Conducting lawful personnel and vehicle searches
- Module 4
Systems security and surveillance technology
- Operational technology and integrated electronic safeguards
- Monitoring and managing Close Circuit Television (CCTV) systems
- Conducting electronic surveillance and tracking site activity
- Module 5
Safety protocols and emergency response
- Promoting workplace health and safety awareness
- Conducting threat, risk and vulnerability assessments
- Fundamental principles of emergency first aid
- Fire safety awareness and hazard identification
- Executing emergency response and facility evacuation plans
- Coordinating incident management routines during critical events
- Module 6
Communication and conflict de-escalation
- Interpersonal communication and verbal briefing skills
- Foundations of conflict awareness and situational assessment
- Proactive strategies for conflict prevention
- De-escalation tactics for managing aggressive confrontations
- Conducting post-incident reviews to learn from conflicts
- Module 7
Physical intervention and lawful force
- Principles governing physical intervention in the workplace
- Legal standards governing reasonable use of force
- Tactical disengagement skills during volatile confrontations
- Guiding and escorting non-compliant individuals safely
Certificate
Every delegate who completes the course receives an ARUK Training Certificate of Attendance.
Frequently asked questions
How do I register?
Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.
Are fees shown with VAT?
Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.
Can this course be delivered for our team only?
Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.
Is this course available online?
Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.
Is there a group discount?
Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.
Can the course be delivered in Arabic or another language?
Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.
What certificate will I receive?
An ARUK Training Certificate of Attendance.
