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HR-011

Diversity & Inclusion in the Workplace

Intensive 5-day course · English, Arabic & European languages

Diversity managers, HR leaders and supervisors develop approaches to an inclusive workplace over five days. The intermediate-level programme examines the business case, strategy and culture, with attention to unconscious bias and everyday language. Delegates consider behavioural change, inclusive mentoring and measurement before preparing actions to sustain a diversity initiative.

Classroom

Public courses in our cities

  • 26–30 Oct 2026Dubai£4,200 + VAT
  • 9–13 Nov 2026Kuala Lumpur£1,800 + VAT
  • 23–27 Nov 2026Riyadh£4,200 + VAT
  • 14–18 Dec 2026Barcelona£3,080 + VAT
  • 28 Dec – 1 Jan 2026Doha£4,200 + VAT
  • 4–8 Jan 2027Barcelona£3,080 + VAT
Show 23 more dates
  • 18–22 Jan 2027Jeddah£4,200 + VAT
  • 1–5 Feb 2027Frankfurt£2,600 + VAT
  • 15–19 Feb 2027Singapore£4,200 + VAT
  • 8–12 Mar 2027Rome£3,400 + VAT
  • 22–26 Mar 2027Muscat£3,080 + VAT
  • 12–16 Apr 2027Kuala Lumpur£1,800 + VAT
  • 26–30 Apr 2027Casablanca£2,280 + VAT
  • 10–14 May 2027Barcelona£3,080 + VAT
  • 24–28 May 2027Manama£3,080 + VAT
  • 7–11 Jun 2027Barcelona£3,080 + VAT
  • 21–25 Jun 2027Amman£3,400 + VAT
  • 5–9 Jul 2027Frankfurt£2,600 + VAT
  • 19–23 Jul 2027Madrid£3,400 + VAT
  • 9–13 Aug 2027Rome£3,400 + VAT
  • 23–27 Aug 2027Berlin£3,400 + VAT
  • 13–17 Sep 2027Kuala Lumpur£1,800 + VAT
  • 27 Sep – 1 Oct 2027Milan£3,400 + VAT
  • 11–15 Oct 2027Barcelona£3,080 + VAT
  • 25–29 Oct 2027Malaga£3,080 + VAT
  • 1–5 Nov 2027Barcelona£3,080 + VAT
  • 15–19 Nov 2027Sarajevo£3,400 + VAT
  • 6–10 Dec 2027Frankfurt£2,600 + VAT
  • 20–24 Dec 2027Dubai£4,200 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Special requests

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Special request

Diversity & Inclusion in the Workplace

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Course overview

Workplace composition changes alongside technology and global business conditions. Diversity and inclusion are examined as strategic issues as well as compliance considerations, including their relationship with creativity, innovation, performance and ethical growth of the Employer Value Proposition (EVP). Global benchmarks and working practices inform the business case and a process for defining a diverse and inclusive workplace.

Behaviour makes culture visible. Delegates study role-model language and conduct, practical ways to support a balanced and harmonious workplace, and the development of supervisors and employees who attend to diversity. Unconscious bias, generational communication and conflict are explored through workplace scenarios. Cultural analysis connects individual attitudes, management skills and policies with organisational change, while strategies link diversity with long-term organisational direction. The final sessions address sustained initiatives, monitoring, inclusive mentoring and coaching, and an action plan for continuing work.

Course objectives

By the end of the course, delegates will be able to:

  1. Act as a catalyst for inclusive workplace change
  2. Develop a strategy for implementing diversity and inclusion
  3. Develop practical approaches to a balanced and harmonious workplace
  4. Use positive and inclusive behaviour and language
  5. Prepare a sustainable action plan for continued implementation

Who should attend

This course suits:

  • Diversity managers
  • Human resource directors
  • HR employee relations professionals
  • Employee engagement professionals
  • Business owners
  • Supervisors
  • Individuals contributing to their organisation's culture
  • People developing a structured diversity initiative around business need, strategy, culture, behavioural change and sustainability

Daily agenda

  1. Day 1

    Establishing the rationale for diversity and inclusion

    • Meaning of Diversity and Inclusion (D&I) and their relevance to mission delivery
    • Globalisation and workforce diversity
    • Examining diversity's benefits
    • Preparing a business case for D&I
    • Finding organisational gaps in D&I goal achievement
    • Recognising diversity's costs and challenges
  2. Day 2

    Planning and evolving a D&I strategy

    • Planning the initiative's success
    • Specifying the diversity and inclusion strategy
    • Steps within the D&I strategy process
    • Evaluating and measuring the work
    • Developing and integrating the approach
  3. Day 3

    Language and behaviour across a diverse workforce

    • How unconscious preferences appear in behaviour
    • Using diversity language for inclusive communication and conduct
    • Recognising inclusive and non-inclusive expressions
    • Scenarios for judging language choices and improving workplace conditions
    • Handling conflict in diverse teams
    • Bridging generational gaps in communication
  4. Day 4

    Building inclusion into organisational culture

    • Understanding cultural context in the organisation
    • Establishing what an inclusive culture looks like
    • Policy, individual and managerial aspects of change
    • Examining individual attitudes and behaviour
    • Developing management practices and skills
    • Using policies and procedures to support diversity
  5. Day 5

    Continuing and reviewing diversity work

    • Deciding what should follow the initiative
    • Maintaining diversity efforts over time
    • Monitoring and measuring progress
    • Making mentoring and coaching inclusive
    • Preparing actions aimed at results
    • Summarising and reviewing the learning

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

Register

Diversity & Inclusion in the Workplace

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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Diversity & Inclusion in the Workplace