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LM-006

Certificate in High Impact Business Communication

Intensive 5-day course · English, Arabic & European languages

For professionals and managers who need their written work and presentations to prompt action. The five-day syllabus covers the mechanics of business writing and face-to-face presentation techniques. Delegates learn to manage their writing time. They also practice using spoken and written communication together to build a persuasive business case.

Classroom

Public courses in our cities

  • 26–30 Oct 2026Jeddah£4,200 + VAT
  • 9–13 Nov 2026Barcelona£3,080 + VAT
  • 23–27 Nov 2026Muscat£3,080 + VAT
  • 14–18 Dec 2026Frankfurt£2,600 + VAT
  • 28 Dec – 1 Jan 2026Manama£3,080 + VAT
  • 4–8 Jan 2027Barcelona£3,080 + VAT
Show 23 more dates
  • 18–22 Jan 2027Abu Dhabi£4,200 + VAT
  • 1–5 Feb 2027Paris£3,600 + VAT
  • 15–19 Feb 2027Cairo£2,280 + VAT
  • 8–12 Mar 2027Frankfurt£2,600 + VAT
  • 22–26 Mar 2027Jeddah£4,200 + VAT
  • 12–16 Apr 2027Barcelona£3,080 + VAT
  • 26–30 Apr 2027Singapore£4,200 + VAT
  • 10–14 May 2027Frankfurt£2,600 + VAT
  • 24–28 May 2027Muscat£3,080 + VAT
  • 7–11 Jun 2027Barcelona£3,080 + VAT
  • 21–25 Jun 2027Casablanca£2,280 + VAT
  • 5–9 Jul 2027Paris£3,600 + VAT
  • 19–23 Jul 2027Manama£3,080 + VAT
  • 9–13 Aug 2027Frankfurt£2,600 + VAT
  • 23–27 Aug 2027Amman£3,400 + VAT
  • 13–17 Sep 2027Barcelona£3,080 + VAT
  • 27 Sep – 1 Oct 2027Madrid£3,400 + VAT
  • 11–15 Oct 2027Frankfurt£2,600 + VAT
  • 25–29 Oct 2027Berlin£3,400 + VAT
  • 1–5 Nov 2027Barcelona£3,080 + VAT
  • 15–19 Nov 2027Milan£3,400 + VAT
  • 6–10 Dec 2027Paris£3,600 + VAT
  • 20–24 Dec 2027Malaga£3,080 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Special requests

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Certificate in High Impact Business Communication

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Course overview

Organisations rely on clear communication. However, internal documents are often poorly structured or easy to ignore. A well-written report can determine whether a project gets funding, while a confusing one can stall progress for months. When professionals move into roles with heavier reporting responsibilities, they need a structured approach to writing and presenting that goes beyond basic grammar.

The training teaches a systematic method for producing reports and proposals that prompt action. Delegates study the complete writing process. They start by gathering information and mapping ideas. Then they learn to structure the final content, adjusting their tone for different formats like formal business letters and executive summaries.

The sessions also cover delivering material in person. Delegates learn to design visual presentations and handle audience questions. By combining written documentation with spoken delivery, attendees learn to present a credible message and influence colleagues.

Course objectives

By the end of the course, delegates will be able to:

  1. Improve the structure and tone of reports, proposals, and daily correspondence
  2. Organise the writing process to save time and meet deadlines
  3. Tailor written material to match the needs of different readers
  4. Deliver persuasive business presentations using positive body language and visual aids
  5. Apply the appropriate communication method for specific workplace situations

Who should attend

This course suits:

  • Professionals taking on wider communication duties in their current roles
  • Staff who report to senior executives or board members
  • Supervisors and department heads facing new communication demands

Daily agenda

  1. Day 1

    Better Business Communication

    • Common barriers to clear workplace communication
    • How written and spoken formats differ in practice
    • Formatting emails so they get read and answered
    • Drafting formal business letters
    • Recording accurate meeting agendas and minutes
    • Creating clear instructions and operational guidelines
  2. Day 2

    Writing Effective Reports

    • Core elements of a successful business report
    • Analysing what the reader needs to know
    • Brainstorming and mind mapping techniques for new ideas
    • Ordering content into a logical sequence
    • Research methods and finding reliable information sources
    • Writing strong openings and clear conclusions
  3. Day 3

    Managing the Writing Process

    • Scheduling time for drafting and editing
    • Structuring sentences and paragraphs for better readability
    • Reviewing drafts and handling feedback
    • Checking for grammar and punctuation errors
    • Using tables and graphs to show data
    • Summarising the main points for senior management
  4. Day 4

    Business Presentation Skills

    • Key features of an engaging presentation
    • Planning a presentation that persuades the audience
    • Core principles of public speaking in business
    • Building a structured argument to support a case
    • Using body language to project confidence
    • Designing useful visual aids
  5. Day 5

    Building a Case and Influencing Others

    • Selecting vocabulary to increase the impact of a message
    • Answering questions from a difficult audience
    • Delivering presentations as a group to address criticism
    • Backing up spoken points with written evidence
    • Constructing a clear business case for new projects
    • Techniques for influencing colleagues and gaining support

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

Register

Certificate in High Impact Business Communication

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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Certificate in High Impact Business Communication