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HR-010

Competency-Based Interviewing

Intensive 5-day course · English, Arabic & European languages

Interviewers, line managers and HR staff practise competency-based candidate assessment during a five-day workshop with four modules. Preparation, questioning and evidence evaluation are examined to address common reliability problems. Delegates build an interview guide, use STAR funneling and link the data they collect with competencies before making selection decisions.

Classroom

Public courses in our cities

  • 19–23 Oct 2026Barcelona£3,080 + VAT
  • 19–23 Oct 2026Abu Dhabi£4,200 + VAT
  • 2–6 Nov 2026London£3,360 + VAT
  • 16–20 Nov 2026Jeddah£4,200 + VAT
  • 7–11 Dec 2026Muscat£3,080 + VAT
  • 21–25 Dec 2026Rome£3,400 + VAT
Show 24 more dates
  • 4–8 Jan 2027Muscat£3,080 + VAT
  • 18–22 Jan 2027Paris£3,600 + VAT
  • 1–5 Feb 2027Casablanca£2,280 + VAT
  • 15–19 Feb 2027Frankfurt£2,600 + VAT
  • 1–5 Mar 2027Manama£3,080 + VAT
  • 15–19 Mar 2027Barcelona£3,080 + VAT
  • 5–9 Apr 2027London£3,360 + VAT
  • 19–23 Apr 2027Amman£3,400 + VAT
  • 3–7 May 2027Madrid£3,400 + VAT
  • 17–21 May 2027Rome£3,400 + VAT
  • 7–11 Jun 2027Berlin£3,400 + VAT
  • 21–25 Jun 2027Paris£3,600 + VAT
  • 5–9 Jul 2027Milan£3,400 + VAT
  • 19–23 Jul 2027Frankfurt£2,600 + VAT
  • 2–6 Aug 2027Malaga£3,080 + VAT
  • 16–20 Aug 2027Barcelona£3,080 + VAT
  • 6–10 Sep 2027London£3,360 + VAT
  • 20–24 Sep 2027Sarajevo£3,400 + VAT
  • 4–8 Oct 2027Dubai£4,200 + VAT
  • 18–22 Oct 2027Rome£3,400 + VAT
  • 1–5 Nov 2027Riyadh£4,200 + VAT
  • 15–19 Nov 2027Paris£3,600 + VAT
  • 6–10 Dec 2027Doha£4,200 + VAT
  • 20–24 Dec 2027Frankfurt£2,600 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

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Competency-Based Interviewing

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Course overview

Interviews remain widely used to assess candidates alongside approaches such as psychometrics and multi-rater evaluation. Their reliability can be affected by poor preparation, unsuitable questions and judgements based on first impressions or intuition. The workshop examines mistakes untrained interviewers commonly make and why interviews influence hiring decisions, with attention to fairness, consistency and legally defensible practice.

Practice occupies most sessions. A short part of the workshop addresses interview myths; activities and exercises then develop competency-based interviewing (CBI) skills. Delegates consider when and how to use different interview types, prepare a guide and standardise questions. Venue arrangements and materials are followed by questioning, probing and note-taking, including the STAR funneling technique and questions that must be avoided. After the interview, captured data is classified and assessed against the competency guide to identify gaps and select a suitable candidate, supporting decision-making and report writing.

Course objectives

By the end of the course, delegates will be able to:

  1. List the main selection interview types and explain when and how to use them
  2. Design a competency-based guide and use it to conduct a probing interview
  3. Use interview data for gap analysis and selection of the most suitable candidate

Target competencies

  • Recruitment and shortlisting
  • Interviewing
  • Questioning, probing and note-taking
  • Decision-making and report writing

Who should attend

This course suits:

  • People assessing candidates before recruitment
  • Line managers interviewing for vacancies in their own functions
  • HR professionals, particularly in recruitment, selection and workforce planning

Training methodology

  • A short portion of the workshop examines common interviewing myths.
  • Most time is spent on experiential activities and exercises practising competency-based interviewing.

Course modules

  1. Module 1

    Using interviews for candidate selection

    • Interview reliability and validity
    • Problems before, during and after typical interviews
    • Screening interviews and biographical interviews
    • Appropriate and inappropriate approaches to panel interviews
  2. Module 2

    Preparing Competency-Based Interviews (CBI)

    • Developing a competency-based interview guide
    • Standardising interview questions
    • Arranging the venue and materials
  3. Module 3

    Questioning and closing a CBI

    • Structuring a competency-based interview
    • Options for questioning
    • Applying the STAR funneling technique
    • Questions that are not permitted
    • Bringing the interview to a close
  4. Module 4

    Evaluating interview evidence and selecting

    • Classifying and evaluating recorded data
    • Connecting evidence with a competency guide
    • Making the selection decision

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

Register

Competency-Based Interviewing

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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Competency-Based Interviewing