Human Resources and Training
Advanced Certificate in Employee Relations (ER)
26–30 Oct 2026 · Manama
View courseHR-020
Lean Performance & People Capacity Development
Intensive 5-day course · English, Arabic & European languages
- Duration5 days
- FormatClassroom or live online
- LanguageEnglish, Arabic or a European language
- CertificateARUK Certificate of Attendance
- FeeFrom £2,280 + VAT
Department heads, lean coordinators and supporting HR professionals examine people development in lean operations during five days. Toyota practices inform the study of leadership and learning environments. Delegates assess systems, prioritise core capabilities and connect performance planning with on-the-job training, development, challenging assignments, coaching and individual reflection.
Classroom
Public courses in our cities
- 26–30 Oct 2026Riyadh£4,200 + VAT
- 9–13 Nov 2026Frankfurt£2,600 + VAT
- 23–27 Nov 2026Doha£4,200 + VAT
- 14–18 Dec 2026Barcelona£3,080 + VAT
- 28 Dec – 1 Jan 2026Abu Dhabi£4,200 + VAT
- 4–8 Jan 2027Vienna£3,400 + VAT
Show 23 more dates
- 18–22 Jan 2027Sarajevo£3,400 + VAT
- 1–5 Feb 2027Barcelona£3,080 + VAT
- 15–19 Feb 2027Dubai£4,200 + VAT
- 8–12 Mar 2027Paris£3,600 + VAT
- 22–26 Mar 2027Riyadh£4,200 + VAT
- 12–16 Apr 2027Frankfurt£2,600 + VAT
- 26–30 Apr 2027Doha£4,200 + VAT
- 10–14 May 2027Barcelona£3,080 + VAT
- 24–28 May 2027Geneva£4,200 + VAT
- 7–11 Jun 2027Vienna£3,400 + VAT
- 21–25 Jun 2027Abu Dhabi£4,200 + VAT
- 5–9 Jul 2027Barcelona£3,080 + VAT
- 19–23 Jul 2027Cairo£2,280 + VAT
- 9–13 Aug 2027Paris£3,600 + VAT
- 23–27 Aug 2027Jeddah£4,200 + VAT
- 13–17 Sep 2027Frankfurt£2,600 + VAT
- 27 Sep – 1 Oct 2027Singapore£4,200 + VAT
- 11–15 Oct 2027Barcelona£3,080 + VAT
- 25–29 Oct 2027Muscat£3,080 + VAT
- 1–5 Nov 2027Vienna£3,400 + VAT
- 15–19 Nov 2027Casablanca£2,280 + VAT
- 6–10 Dec 2027Barcelona£3,080 + VAT
- 20–24 Dec 2027Manama£3,080 + VAT
Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%
Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options
Online (live)
With a trainer, on dates to suit your team
This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.
£1,850 + VAT
Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%
Special requests
Tailor this course
Pick what you want changed and we’ll come back with a proposal and price.
Course overview
Lean management has applications in demanding settings including software development, manufacturing and construction. Early implementation can present substantial difficulties for teams. Leaders need environments and systems that allow employees to take responsibility for practices, behaviours and thinking associated with improvement. Observations, practices and values from Toyota inform the workshop's examination of leadership in developing such conditions.
Capability requires development. Delegates assess the organisational context supporting lean operations and individual performance, and identify competencies for examining systems and practices. The work addresses leaders' roles in people development, learning environments and problem-solving responsibilities within strategic priorities. Lean tools are considered in relation to capable systems, operator and layout interfaces, role requirements and the distinction between normal and abnormal conditions.
Core capabilities guide selection, role readiness and education roadmaps. Performance planning connects goals and role clarification with development, including rotation and short assignments. On-the-Job Training (OJT), On-the-Job Development (OJD) and classroom learning are examined for their different roles in lean work. Individual capability assessment, problem-solving and job handling inform challenging projects and opportunities beyond existing silos, with coaching, mentoring and self-reflection supporting learners.
Course objectives
By the end of the course, delegates will be able to:
- Assess the management environment for sustained lean performance at individual and operational levels
- Describe leadership roles and problem-solving responsibilities supporting lean work within strategic priorities
- Optimise the use of lean tools to support performance
- Identify and prioritise core competencies for lean operations
- Apply management behaviours that encourage responsibility, thinking and initiative
- Distinguish OJT, OJD and classroom training and explain their roles in lean work
Who should attend
This course suits:
- Department managers and functional heads
- Lean facilitators and coordinators supporting transformation
- HR managers and professionals in supporting roles
- Executives supporting lean development
- People responsible for developing individual lean performers beyond themselves and their direct reports
Daily agenda
- Day 1
Lean principles and long-term purpose
- Introducing lean management
- The 5 lean principles: value, value stream, flow, pull and perfection
- Establishing a long-term purpose
- Lean process improvement and operational excellence
- Respecting, developing and challenging people and partners
- Problem-solving and the continuous improvement cycle
- Day 2
Leadership responsibilities in lean development
- Lean leaders and leadership rules for sustained implementation
- Managers' contribution to people development in lean work
- The four main elements of lean leadership
- Different leadership styles
- Development partners and their roles
- Three levels of processes and practices for people development
- Day 3
Systems and environments for performance
- Improving efficiency through operator and layout interfaces
- Defining roles and performance requirements in value-stream and strategic contexts
- Lean tools and practices for capable performance systems
- Distinguishing normal and abnormal conditions
- Leading through purpose and delegated responsibility
- Establishing and maintaining problem-solving responsibility
- Day 4
Developing core capabilities through work
- Describing core lean capabilities at each level
- Selection based on capability and readiness for the role
- Education roadmaps for roles and required capabilities by level
- Role clarification in performance planning and goal setting
- Connecting performance and development through planning and review
- Rotation and short-term assignments for development
- Day 5
On-the-job learning and challenging assignments
- OJT, OJD and education: their different functions
- Assessing individual performers' capabilities and needs
- Foundations of problem-solving and job handling
- Opportunities to work beyond existing boundaries and silos
- Principles of coaching and mentoring roles
- Setting requirements and supporting learners' self-reflection
Certificate
Every delegate who completes the course receives an ARUK Training Certificate of Attendance.
Frequently asked questions
How do I register?
Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.
Are fees shown with VAT?
Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.
Can this course be delivered for our team only?
Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.
Is this course available online?
Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.
Is there a group discount?
Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.
Can the course be delivered in Arabic or another language?
Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.
What certificate will I receive?
An ARUK Training Certificate of Attendance.
