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HR-025

Teamwork & People Development

Intensive 5-day course · English, Arabic & European languages

Team leaders and staff responsible for developing others explore team effectiveness and human behaviour over five days. Practical team activities help delegates consider roles, group dynamics and their own interactions with colleagues. Conflict management, mediation and personal career planning sit alongside the principles and competencies needed to build teams and support people development.

Classroom

Public courses in our cities

  • 19–23 Oct 2026Abu Dhabi£4,200 + VAT
  • 2–6 Nov 2026Jeddah£4,200 + VAT
  • 16–20 Nov 2026Amsterdam£3,400 + VAT
  • 7–11 Dec 2026London£3,360 + VAT
  • 21–25 Dec 2026Muscat£3,080 + VAT
  • 11–15 Jan 2027Munich£3,400 + VAT
Show 23 more dates
  • 25–29 Jan 2027Manama£3,080 + VAT
  • 8–12 Feb 2027Rome£3,400 + VAT
  • 22–26 Feb 2027Amman£3,400 + VAT
  • 1–5 Mar 2027Munich£3,400 + VAT
  • 15–19 Mar 2027Madrid£3,400 + VAT
  • 5–9 Apr 2027Berlin£3,400 + VAT
  • 19–23 Apr 2027Amsterdam£3,400 + VAT
  • 3–7 May 2027London£3,360 + VAT
  • 17–21 May 2027Milan£3,400 + VAT
  • 14–18 Jun 2027Munich£3,400 + VAT
  • 28 Jun – 2 Jul 2027Malaga£3,080 + VAT
  • 12–16 Jul 2027Rome£3,400 + VAT
  • 26–30 Jul 2027Sarajevo£3,400 + VAT
  • 2–6 Aug 2027Munich£3,400 + VAT
  • 16–20 Aug 2027Dubai£4,200 + VAT
  • 6–10 Sep 2027Riyadh£4,200 + VAT
  • 20–24 Sep 2027Amsterdam£3,400 + VAT
  • 4–8 Oct 2027London£3,360 + VAT
  • 18–22 Oct 2027Doha£4,200 + VAT
  • 8–12 Nov 2027Munich£3,400 + VAT
  • 22–26 Nov 2027Geneva£4,200 + VAT
  • 13–17 Dec 2027Rome£3,400 + VAT
  • 27–31 Dec 2027Abu Dhabi£4,200 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Special requests

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Teamwork & People Development

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Course overview

Most work involves other people. Effective teamwork matters at every organisational level, and this practical course investigates the skills and principles involved in building and developing a team, with attention to human psychology and the behaviour of both the individual and colleagues. Delegates use team building activities to study development stages, shared vision and team leadership. Belbin roles and the Self-Perception Inventory provide material for examining the mix of roles within a team.

Group dynamics occupy a separate day, including social norms, cohesiveness and the Risky Shift Phenomenon. Conflict topics address responses to disagreement, difficult interactions, false consensus and groupthink, followed by mediation skills. People development also includes the delegate's own career: suitable learning approaches, leadership and management choices, a personal SWOT analysis and an action plan. The activities connect these topics with interpersonal skills and ways of improving team efficiency.

Course objectives

By the end of the course, delegates will be able to:

  1. Distinguish groups from teams and identify the characteristics of effective teams
  2. Improve the efficiency of teamwork
  3. Describe fundamental patterns of human behaviour
  4. Support development within a team
  5. Improve interpersonal skills and working relationships within teams

Who should attend

This course suits:

  • Team leaders
  • Staff responsible for developing team members
  • Supervisors, middle managers, department heads and senior managers
  • Superintendents and functional leaders or managers
  • Technical staff recently promoted into management or team leadership
  • HR personnel, including HR Business Partners and training staff
  • Staff seeking to improve their teamwork and people development skills

Daily agenda

  1. Day 1

    Foundations of working as a team

    • Developing a team
    • The team's social structure
    • Characteristics of teams that perform well
    • Practical teamwork activity
    • Stages in team development
    • Team leadership and shared vision
  2. Day 2

    Roles and behaviour within teams

    • Team roles and their contribution to effectiveness
    • Designing an ideal team
    • Belbin's team roles
    • Using the Self-Perception Inventory
    • Identifying gaps in team roles
    • Activities and games exploring team roles
  3. Day 3

    Group dynamics and human psychology

    • Studying groups
    • Social norms within groups
    • The Risky Shift Phenomenon
    • Skills for managing group processes
    • Interventions addressing group behaviour
    • Cohesiveness within a group
  4. Day 4

    Working through conflict with others

    • Sources and nature of workplace conflict
    • Resources for responding to conflict
    • Handling interactions with difficult people
    • Recognising and addressing false consensus within groups
    • Understanding groupthink
    • Mediation skills
  5. Day 5

    Planning personal development

    • Defining career goals
    • Choosing suitable learning and development approaches
    • Understanding personal career progression
    • Assessing suitability for leadership and management
    • Conducting a personal career SWOT analysis
    • Preparing a personal action plan

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

Register

Teamwork & People Development

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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Teamwork & People Development