Corporate training in the Gulf, London, Europe & Asia since 2015
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CW-002

Business Writing Essentials: Crafting Clear and Professional Documents

Intensive 5-day course · English, Arabic & European languages

Staff who write business correspondence, managers and new professionals practise clear written communication over 5 days. Delegates prepare emails, memos, reports and proposals for different readers and purposes, then review grammar and style. Exercises and peer feedback support accurate, concise documents, with work on internal and external messages and writing under deadlines.

Classroom

Public courses in our cities

  • 19–23 Oct 2026Jeddah£4,200 + VAT
  • 2–6 Nov 2026Muscat£3,080 + VAT
  • 16–20 Nov 2026Frankfurt£2,600 + VAT
  • 7–11 Dec 2026Barcelona£3,080 + VAT
  • 21–25 Dec 2026Manama£3,080 + VAT
  • 11–15 Jan 2027Vienna£3,400 + VAT
Show 23 more dates
  • 25–29 Jan 2027Manama£3,080 + VAT
  • 8–12 Feb 2027Barcelona£3,080 + VAT
  • 22–26 Feb 2027Amman£3,400 + VAT
  • 1–5 Mar 2027Paris£3,600 + VAT
  • 15–19 Mar 2027Madrid£3,400 + VAT
  • 5–9 Apr 2027Berlin£3,400 + VAT
  • 19–23 Apr 2027Frankfurt£2,600 + VAT
  • 3–7 May 2027Barcelona£3,080 + VAT
  • 17–21 May 2027Milan£3,400 + VAT
  • 14–18 Jun 2027Vienna£3,400 + VAT
  • 28 Jun – 2 Jul 2027Malaga£3,080 + VAT
  • 12–16 Jul 2027Barcelona£3,080 + VAT
  • 26–30 Jul 2027Sarajevo£3,400 + VAT
  • 2–6 Aug 2027Paris£3,600 + VAT
  • 16–20 Aug 2027Dubai£4,200 + VAT
  • 6–10 Sep 2027Riyadh£4,200 + VAT
  • 20–24 Sep 2027Frankfurt£2,600 + VAT
  • 4–8 Oct 2027Barcelona£3,080 + VAT
  • 18–22 Oct 2027Doha£4,200 + VAT
  • 8–12 Nov 2027Vienna£3,400 + VAT
  • 22–26 Nov 2027Geneva£4,200 + VAT
  • 13–17 Dec 2027Barcelona£3,080 + VAT
  • 27–31 Dec 2027Abu Dhabi£4,200 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Special requests

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Course overview

Business documents need to communicate their purpose clearly and use a tone suited to the reader. The programme addresses experienced staff and people entering the workplace, with attention to professional confidence, clarity and accuracy. Day 1 examines concise, coherent writing, common pitfalls and audience needs through a short email exercise.

Emails and memos follow on Day 2. Delegates work on subject lines, greetings, the body and closing, and consider information, persuasion and requests for action alongside tone and etiquette.

Day 3 covers informational, analytical and recommendation reports, including structure, visuals and data. Proposal work connects a problem statement with a solution and call to action. Revision on Day 4 examines grammar, punctuation and style, with Grammarly and Hemingway introduced as proofreading tools and peer review used to exchange constructive feedback.

Context affects the wording. The final sessions cover announcements, updates and policies for internal audiences and client emails, press releases and newsletters for external audiences. Delegates adapt style to cultures and industries and consider efficient writing under tight deadlines, followed by action plans for continued improvement. Daily breaks include Q&A; a workbook provides templates, checklists and resources.

Course objectives

By the end of the course, delegates will be able to:

  1. Explain principles of clear, professional business writing
  2. Write concise, organised documents focused on their readers
  3. Prepare effective emails, reports, proposals and memos
  4. Apply editing and proofreading methods to remove errors
  5. Write with confidence for different business situations and audiences

Target competencies

  • Clarity and concision: direct, understandable writing
  • Audience awareness: adapting messages for readers
  • Professional tone: formal, respectful language
  • Document structure and organisation
  • Editing and proofreading: accurate written work
  • Time management: efficient writing within deadlines

Who should attend

This course suits:

  • Employees whose work includes emails, reports or proposals
  • Managers and team leaders communicating with stakeholders
  • Administrative staff preparing business correspondence
  • Recent graduates and new hires developing their business writing
  • People improving written communication at work

Training methodology

  • Expert-led lectures introduce principles and techniques, followed by practice with different business documents.
  • Peer-review sessions provide collaborative feedback; cases compare effective and ineffective writing.
  • Templates, checklists and resources are available for immediate use and included in a workbook.
  • Breaks and Q&A time are included each day.

Daily agenda

  1. Day 1

    Clear writing, purpose and audience

    • Why business writing matters
    • Clarity, concision and coherence in writing
    • Adapting messages to readers
    • Common pitfalls and ways to avoid them
    • Writing a short professional email
  2. Day 2

    Emails and memos for business purposes

    • Email structure: subject line, greeting, body and closing
    • Informational, persuasive and action-oriented emails
    • Professional email tone and etiquette
    • Writing clear, concise memos
    • Drafting and revising an email and memo
  3. Day 3

    Reports, proposals and supporting evidence

    • Informational, analytical and recommendation reports
    • Report structure: introduction, body, conclusion and recommendations
    • Proposal structure: problem statement, solution and call to action
    • Using data and visuals in reports
    • Preparing a short report or proposal outline
  4. Day 4

    Editing, proofreading and peer feedback

    • Reasons for editing and proofreading business documents
    • Self-editing for grammar, punctuation and style
    • Proofreading software and tools including Grammarly and Hemingway
    • Peer review with constructive feedback
    • Editing a sample business document
  5. Day 5

    Contexts, deadlines and continued improvement

    • Internal announcements, updates and policies
    • External client emails, press releases and newsletters
    • Adapting style for cultures and industries
    • Efficient writing under tight deadlines
    • Review of learning and continued-improvement action plans
    • Daily breaks and Q&A opportunities
    • Workbook templates, checklists and resources

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

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Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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