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AF-015

Certified Accounts Receivable Professional

Intensive 5-day course · English, Arabic & European languages

Accounts receivable and credit teams spend five days examining how to manage amounts owed while supporting credit sales. Seven modules address credit policy, billing and collection, followed by portfolio analysis and controls. Delegates use Excel and performance measures to review receivables, with attention to relationships between sales and credit staff.

Classroom

Public courses in our cities

  • 19–23 Oct 2026London£3,360 + VAT
  • 19–23 Oct 2026Manama£3,080 + VAT
  • 2–6 Nov 2026Munich£3,400 + VAT
  • 16–20 Nov 2026Dubai£4,200 + VAT
  • 7–11 Dec 2026Riyadh£4,200 + VAT
  • 21–25 Dec 2026Amsterdam£3,400 + VAT
Show 24 more dates
  • 4–8 Jan 2027Geneva£4,200 + VAT
  • 18–22 Jan 2027Kuala Lumpur£1,800 + VAT
  • 1–5 Feb 2027Abu Dhabi£4,200 + VAT
  • 15–19 Feb 2027Barcelona£3,080 + VAT
  • 1–5 Mar 2027Cairo£2,280 + VAT
  • 15–19 Mar 2027London£3,360 + VAT
  • 5–9 Apr 2027Munich£3,400 + VAT
  • 19–23 Apr 2027Jeddah£4,200 + VAT
  • 3–7 May 2027Singapore£4,200 + VAT
  • 17–21 May 2027Amsterdam£3,400 + VAT
  • 7–11 Jun 2027Muscat£3,080 + VAT
  • 21–25 Jun 2027Kuala Lumpur£1,800 + VAT
  • 5–9 Jul 2027Casablanca£2,280 + VAT
  • 19–23 Jul 2027Barcelona£3,080 + VAT
  • 2–6 Aug 2027Manama£3,080 + VAT
  • 16–20 Aug 2027London£3,360 + VAT
  • 6–10 Sep 2027Munich£3,400 + VAT
  • 20–24 Sep 2027Amman£3,400 + VAT
  • 4–8 Oct 2027Madrid£3,400 + VAT
  • 18–22 Oct 2027Amsterdam£3,400 + VAT
  • 1–5 Nov 2027Berlin£3,400 + VAT
  • 15–19 Nov 2027Kuala Lumpur£1,800 + VAT
  • 6–10 Dec 2027Milan£3,400 + VAT
  • 20–24 Dec 2027Barcelona£3,080 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

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Certified Accounts Receivable Professional

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Course overview

Money held in Accounts Receivable (AR) affects working capital and liquidity. This course examines how an organisation can manage that exposure while continuing to sell on credit, beginning with the responsibilities of the credit department and the factors behind a lending decision. Delegates consider financial ratios alongside non-financial information when setting credit limits.

Billing errors can delay collection. Sessions examine the influence of earlier operations on billing, the use of technology and ways to resolve disputes once payment becomes due. The relationship with sales receives a separate module, including the role of sales staff when customers fall short of credit standards.

Performance analysis follows the collection work. Delegates study ageing reports and bad-debt reserves, calculate turnover and collection indicators, and assess the size and composition of the receivables portfolio before choosing approaches for particular segments. The final module considers controls and monthly closing, together with outsourcing, working capital management and factoring.

Course objectives

By the end of the course, delegates will be able to:

  1. Develop credit policies that support company objectives
  2. Apply good billing practices
  3. Use policies that support effective collection
  4. Work with sales colleagues in the company's interests
  5. Evaluate AR processes and introduce improved practices
  6. Monitor receivables performance using appropriate tools and techniques

Target competencies

  • Management of receivables
  • Assessment of credit policy and decision consequences
  • Analysis of AR
  • Collection methods
  • Efficient billing practices
  • Preparation of receivables ageing reports
  • Monetisation of receivables
  • Use of Excel functions

Who should attend

This course suits:

  • Accounts receivable department and credit managers
  • AR staff, specialists and revenue or AR accountants
  • Credit officers
  • Billing and collection clerks
  • Accounting, finance, operations and sales professionals working with receivables and credit departments

Training methodology

  • Demonstrations connect receivables theory with practical applications and introduce Excel for AR management.
  • Role-play and delegate presentations provide opportunities to practise and discuss the course content.

Course modules

  1. Module 1

    Managing credit policy

    • Responsibilities of the credit department
    • Factors shaping credit policy
    • Applying the five Cs when assessing credit
    • Non-financial influences on credit decisions
  2. Module 2

    Developing the credit policy framework

    • Defining the credit department's mission
    • Setting objectives for the credit department
    • Assigning responsibilities and roles
    • Establishing procedures
    • Measuring departmental results
    • Assessing new customer accounts
    • Reviewing existing accounts again
    • Reading financial statements for credit decisions
    • Analysing relevant financial ratios
    • Determining an appropriate credit limit
    • Developing profitable customer relationships
    • Responding to customer needs
  3. Module 3

    Improving billing

    • How billing efficiency supports faster collection
    • Preventing errors before bills are sent
    • Using technology in billing
    • Effects of earlier operations on billing accuracy
    • Applying good practice to the billing process
  4. Module 4

    Collecting payment after the sale

    • The value of collection efforts for cash
    • Guidelines and techniques to speed up collection
    • Why a collection policy is needed
    • Choosing between collection approaches
    • Managing payment disputes
    • Putting collection best practices into use
    • Factoring, pledging and assigning Accounts Receivable
  5. Module 5

    Working relationships between sales and credit

    • Establishing initial contact between the functions
    • Maintaining relationships around credit sales
    • Improving cooperation with sales staff
    • Handling customers below the required credit standard
    • Sales responsibilities in granting credit and collecting payment
  6. Module 6

    Assessing receivables processes and portfolios

    • Improving the quality of receivables
    • Ageing analysis and reserves for bad debts
    • Alternative methods of calculating bad debt
    • Reducing write-offs of bad debts
    • Calculating receivables turnover
    • Measuring Days Sales Outstanding (DSO)
    • Calculating Best Possible Days Sales Outstanding (BPDSO)
    • Using the Collection Effectiveness Index (CEI)
    • Examining operating and cash cycles
    • Portfolio strategies for AR management
    • Assessing portfolio size, composition and complexity
    • Dividing the portfolio into segments
    • Developing approaches for individual segments
  7. Module 7

    Controlling receivables

    • Internal controls throughout AR processes
    • Receivables work during monthly accounts closing
    • Outsourcing activities within AR
    • The contribution of AR to working capital management
    • Using receivables factoring

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

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Certified Accounts Receivable Professional

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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Certified Accounts Receivable Professional