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PD-003

CMI Recognized Certified Team Leader

Intensive 5-day course · English, Arabic & European languages

Managers, supervisors and team leaders develop skills for building and maintaining effective workplace teams over 5 days. Delegates examine leadership styles, goals, motivation and communication, including Belbin team roles and values alignment. Team decisions and problem solving lead into change management, with self-evaluation and practical work helping delegates consider their preferred leadership and communication approaches.

Classroom

Public courses in our cities

  • 19–23 Oct 2026Paris£3,600 + VAT
  • 19–23 Oct 2026Manama£3,080 + VAT
  • 2–6 Nov 2026Frankfurt£2,600 + VAT
  • 16–20 Nov 2026Dubai£4,200 + VAT
  • 7–11 Dec 2026Riyadh£4,200 + VAT
  • 21–25 Dec 2026Barcelona£3,080 + VAT
Show 24 more dates
  • 4–8 Jan 2027Abu Dhabi£4,200 + VAT
  • 18–22 Jan 2027Vienna£3,400 + VAT
  • 1–5 Feb 2027Cairo£2,280 + VAT
  • 15–19 Feb 2027Barcelona£3,080 + VAT
  • 1–5 Mar 2027Jeddah£4,200 + VAT
  • 15–19 Mar 2027Paris£3,600 + VAT
  • 5–9 Apr 2027Frankfurt£2,600 + VAT
  • 19–23 Apr 2027Singapore£4,200 + VAT
  • 3–7 May 2027Muscat£3,080 + VAT
  • 17–21 May 2027Barcelona£3,080 + VAT
  • 7–11 Jun 2027Casablanca£2,280 + VAT
  • 21–25 Jun 2027Vienna£3,400 + VAT
  • 5–9 Jul 2027Manama£3,080 + VAT
  • 19–23 Jul 2027Barcelona£3,080 + VAT
  • 2–6 Aug 2027Amman£3,400 + VAT
  • 16–20 Aug 2027Paris£3,600 + VAT
  • 6–10 Sep 2027Frankfurt£2,600 + VAT
  • 20–24 Sep 2027Madrid£3,400 + VAT
  • 4–8 Oct 2027Berlin£3,400 + VAT
  • 18–22 Oct 2027Barcelona£3,080 + VAT
  • 1–5 Nov 2027Milan£3,400 + VAT
  • 15–19 Nov 2027Vienna£3,400 + VAT
  • 6–10 Dec 2027Malaga£3,080 + VAT
  • 20–24 Dec 2027Barcelona£3,080 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Special requests

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CMI Recognized Certified Team Leader

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Course overview

Team leaders help people engage with their work and reach shared goals. Leadership, communication and motivation form the main subjects here, alongside goal setting and time management. Building trust and rapport, giving teams responsibility and creating a supportive environment are examined in relation to commitment, collaboration and team relationships.

Self-evaluation starts the practical work. Delegates examine their leadership styles before considering clear roles, consensus decisions and team development. Belbin's type indicator and a values alignment matrix inform discussion of individual and team motivators, while communication, problem-solving tools and decision methods address performance. Change sessions then examine typical reactions, the change cycle, the 4 room apartment strategy and the 17 laws of great teamwork. Case studies, exercises and delegate presentations are followed by group discussion.

Course objectives

By the end of the course, delegates will be able to:

  1. Build trust and rapport among team members
  2. Create an effective team with authority to act
  3. Establish a team environment that supports motivation
  4. Apply strategies to improve team relationships
  5. Develop approaches for implementing change within a team

Target competencies

  • Relationships with others
  • Leadership of others
  • Commitment building
  • Teamwork
  • Collaboration
  • Self-awareness
  • Understanding motivation needs

Who should attend

This course suits:

  • Managers responsible for building and maintaining workplace teams
  • Supervisors with team responsibilities
  • Team leaders responsible for effective teams

Training methodology

  • Self-evaluation exercises help delegates examine preferred leadership and communication styles.
  • Case studies, practical exercises and delegate presentations are followed by group discussions.

Daily agenda

  1. Day 1

    Challenges for team leaders

    • Defining teams in the 21st century
    • Changes affecting today's organisations
    • Skills needed by effective team leaders
    • Characteristics of effective team leaders
    • Developing personal leadership skills
    • Self-analysis of leadership styles
    • Methods for improving team effectiveness
  2. Day 2

    Developing a team that performs well

    • Conditions for team success
    • The teamwork success formula
    • Setting goals clearly
    • Making decisions by consensus
    • Clarifying roles and work assignments
    • Moving from involvement to delegated authority
    • Types of effective team
    • Stages of team development
  3. Day 3

    Motivation and team performance

    • Recognising roles within a team
    • Using the Belbin type indicator
    • Aligning individual motivators with team motivators
    • Using the values alignment matrix
    • Resolving conflicts over values
    • The mix of factors that motivates
    • Developing a supportive environment
    • Stimulating team energy
  4. Day 4

    Maintaining productive team relationships

    • Choosing effective communication methods
    • Communicating face to face
    • Solving problems as a team
    • Factors influencing team performance
    • Phases of team problem solving
    • Tools for team decision-making
    • Elements of effective decisions
  5. Day 5

    Leading a team through change

    • Managing changes within teams
    • Exchange and expanded thinking in change
    • Factors supporting successful change
    • Understanding the change cycle
    • Applying the 4 room apartment strategy
    • Common reactions to change
    • Supporting teams through the stages of change
    • Responding to reactions to change
    • Strategies for handling change
    • The 17 laws of great teamwork

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

Register

CMI Recognized Certified Team Leader

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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CMI Recognized Certified Team Leader