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CT-002

Contract Administration: Understanding and Implementing Contractual Obligations

Intensive 5-day course · English, Arabic & European languages

Staff responsible for contracts after award examine how to implement obligations during this five-day programme. Six modules address administration tools, contractor evaluation and changes, followed by claims and dispute resolution. Delegates practise techniques for monitoring performance and preparing negotiations over variations or claims, using exercises and role-play.

Classroom

Public courses in our cities

  • 19–23 Oct 2026Doha£4,200 + VAT
  • 2–6 Nov 2026Abu Dhabi£4,200 + VAT
  • 16–20 Nov 2026Istanbul£2,280 + VAT
  • 7–11 Dec 2026Rome£3,400 + VAT
  • 21–25 Dec 2026Jeddah£4,200 + VAT
  • 11–15 Jan 2027Paris£3,600 + VAT
Show 23 more dates
  • 25–29 Jan 2027Milan£3,400 + VAT
  • 8–12 Feb 2027Frankfurt£2,600 + VAT
  • 22–26 Feb 2027Malaga£3,080 + VAT
  • 1–5 Mar 2027Barcelona£3,080 + VAT
  • 15–19 Mar 2027Sarajevo£3,400 + VAT
  • 5–9 Apr 2027Dubai£4,200 + VAT
  • 19–23 Apr 2027Istanbul£2,280 + VAT
  • 3–7 May 2027Rome£3,400 + VAT
  • 17–21 May 2027Riyadh£4,200 + VAT
  • 14–18 Jun 2027Paris£3,600 + VAT
  • 28 Jun – 2 Jul 2027Doha£4,200 + VAT
  • 12–16 Jul 2027Frankfurt£2,600 + VAT
  • 26–30 Jul 2027Geneva£4,200 + VAT
  • 2–6 Aug 2027Barcelona£3,080 + VAT
  • 16–20 Aug 2027Abu Dhabi£4,200 + VAT
  • 6–10 Sep 2027Cairo£2,280 + VAT
  • 20–24 Sep 2027Istanbul£2,280 + VAT
  • 4–8 Oct 2027Rome£3,400 + VAT
  • 18–22 Oct 2027Jeddah£4,200 + VAT
  • 8–12 Nov 2027Paris£3,600 + VAT
  • 22–26 Nov 2027Singapore£4,200 + VAT
  • 13–17 Dec 2027Frankfurt£2,600 + VAT
  • 27–31 Dec 2027Muscat£3,080 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Special requests

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Contract Administration: Understanding and Implementing Contractual Obligations

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Course overview

Once a contract is awarded, its obligations need to be put into practice and managed. The programme examines the activities and procedures involved in that work, beginning with the contract's elements and the competencies required of administrators. Delegates consider difficulties that arise during implementation and the provisions that influence their response.

Administration involves several working tools. Sessions examine contract dissection, issues and risk logs and schedule plans, with lessons learned and international contracting included in the discussion. Contractor assessment work introduces questionnaires and surveys alongside performance indicators, targets and service level agreements, including the management of subcontractors.

Changes can lead to claims. The final modules examine variation processes and breaches, financial damages and alternative methods of resolving disputes, including mediation and arbitration. Delegates prepare negotiation objectives and consider guidance for reaching a settlement, with attention to resolving deadlock in post-award discussions.

Course objectives

By the end of the course, delegates will be able to:

  1. Outline the principal procedures and activities involved in contract administration
  2. Examine tools and techniques used while implementing contracts
  3. Create a contractor evaluation system with performance indicators suited to assessing results
  4. Explain variation orders, claims and damages and identify alternatives for resolving disputes
  5. Prepare negotiations on contractual changes and claims with the aim of reaching a satisfactory settlement

Target competencies

  • Administration of contracts
  • Management of changes
  • Contractor management
  • Management of claims and disputes
  • Dispute resolution
  • Negotiation with contractors

Who should attend

This course suits:

  • Staff implementing contractual obligations after award
  • People managing or administering post-award contracts who want to apply good administration practices

Training methodology

  • Individual and group exercises develop practice with implementation tools and techniques.
  • Case studies and delegate role-play are followed by discussion.
  • Tests before and after the course assess learning.

Course modules

  1. Module 1

    Contract principles for administrators

    • The elements that make up a contract
    • Understanding the contractual framework
    • The purposes served by contract administration
    • Difficulties faced during administration
    • Capabilities required of a contract administrator
  2. Module 2

    Reading the contract for implementation

    • Developing familiarity with the agreement
    • Provisions that influence how the contract is implemented
  3. Module 3

    Practical administration techniques

    • Using the dissection technique
    • Maintaining logs of issues and risks
    • Preparing schedule plans
    • Using lessons from previous work
    • Administering contracts internationally
  4. Module 4

    Assessing contractor performance

    • Using surveys and questionnaires
    • Selecting Key Performance Indicators (KPIs)
    • Establishing benchmarks and targets
    • Working with Service Level Agreements (SLAs)
    • Overseeing subcontractors
  5. Module 5

    Managing changes and contractual disputes

    • Following the change process
    • Understanding contractual breach
    • Claims for monetary damages
    • Handling claims and disputes
    • Choosing Alternative Dispute Resolution (ADR)
    • Resolving disputes through mediation
    • Resolving disputes through arbitration
  6. Module 6

    Negotiating after contract award

    • Factors that support successful contract negotiations
    • Preparing for negotiation
    • Setting negotiation objectives
    • Guidelines for conducting negotiations
    • Overcoming deadlock

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

Register

Contract Administration: Understanding and Implementing Contractual Obligations

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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Contract Administration: Understanding and Implementing Contractual Obligations