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CT-006

Managing Change Orders and Contractual Claims

Intensive 5-day course · English, Arabic & European languages

Handling project variations carefully prevents disputes. This training teaches teams to manage changes, evaluate claims, and resolve conflicts with contractors. Delegates calculate time delays and write variation orders. They also explore mediation, arbitration, and how to deal with defective work or FIDIC claims.

Classroom

Public courses in our cities

  • 26–30 Oct 2026Abu Dhabi£4,200 + VAT
  • 9–13 Nov 2026Frankfurt£2,600 + VAT
  • 23–27 Nov 2026Jeddah£4,200 + VAT
  • 14–18 Dec 2026Rome£3,400 + VAT
  • 28 Dec – 1 Jan 2026Muscat£3,080 + VAT
  • 4–8 Jan 2027Paris£3,600 + VAT
Show 23 more dates
  • 18–22 Jan 2027Muscat£3,080 + VAT
  • 1–5 Feb 2027Frankfurt£2,600 + VAT
  • 15–19 Feb 2027Casablanca£2,280 + VAT
  • 8–12 Mar 2027Barcelona£3,080 + VAT
  • 22–26 Mar 2027Manama£3,080 + VAT
  • 12–16 Apr 2027Frankfurt£2,600 + VAT
  • 26–30 Apr 2027Amman£3,400 + VAT
  • 10–14 May 2027Rome£3,400 + VAT
  • 24–28 May 2027Madrid£3,400 + VAT
  • 7–11 Jun 2027Paris£3,600 + VAT
  • 21–25 Jun 2027Berlin£3,400 + VAT
  • 5–9 Jul 2027Frankfurt£2,600 + VAT
  • 19–23 Jul 2027Milan£3,400 + VAT
  • 9–13 Aug 2027Barcelona£3,080 + VAT
  • 23–27 Aug 2027Malaga£3,080 + VAT
  • 13–17 Sep 2027Frankfurt£2,600 + VAT
  • 27 Sep – 1 Oct 2027Sarajevo£3,400 + VAT
  • 11–15 Oct 2027Rome£3,400 + VAT
  • 25–29 Oct 2027Dubai£4,200 + VAT
  • 1–5 Nov 2027Paris£3,600 + VAT
  • 15–19 Nov 2027Riyadh£4,200 + VAT
  • 6–10 Dec 2027Frankfurt£2,600 + VAT
  • 20–24 Dec 2027Doha£4,200 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Special requests

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Managing Change Orders and Contractual Claims

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Course overview

Construction and engineering projects rarely go perfectly. Poorly managed variations quickly turn into expensive disputes between principals and contractors. This training gives contract administrators the tools they need to evaluate claims, handle difficult conversations, and reach lasting agreements.

Delegates review the basics of contract law. They examine force majeure, breaches, and indemnification before moving on to the change management process, where they learn to identify directed, constructive, and cardinal changes. The group then writes variation orders.

Delegates spend time evaluating claims related to time and cost. They calculate delays and draft formal notices. The sessions cover conflict resolution methods like negotiation, mediation, and arbitration, giving delegates the confidence to settle issues like defective work or program extensions.

Course objectives

By the end of the course, delegates will be able to:

  1. Spot and prevent the causes of contractual claims and change orders
  2. Describe the contract change process and list the types of variation
  3. Analyse claims from owners and contractors to find a response method
  4. Assess time and cost claims to determine their impact
  5. Use different methods to handle variations and resolve conflicts together

Target competencies

  • Contract preparation
  • Handling claims
  • Change management
  • Technical terms and conditions
  • Negotiating contracts
  • Conflict management
  • Contract administration

Who should attend

This course suits:

  • Staff involved in administering contracts
  • Personnel managing claims and change orders
  • Professionals handling conflicts or disputes during contracting

Training methodology

  • Training uses individual and group exercises to teach contract management.
  • Delegates study case examples and watch presentations.
  • The program features role-plays and group discussions.
  • Post-course testing ensures retention of the material.

Daily agenda

  1. Day 1

    Contracts, Claims and Changes

    • Contract law basics
    • Dealing with force majeure
    • The neglected notice clause
    • Contract breaches
    • The right to a remedy
    • Liabilities and indemnifications
    • Red flags for claims
  2. Day 2

    Managing Change

    • Typical reasons for change
    • Change management needs
    • Variation and change types
    • Directed changes
    • Constructive changes
    • Cardinal changes
    • Drafting a variation order
  3. Day 3

    Claim Types

    • Writing a notice
    • Claims from the owner
    • Work that is defective
    • Warranty claims
    • Claims from the contractor
    • Conditions that have changed
    • Constructive changes in practice
    • Delays and work suspensions
    • Specification and plan deficiencies
    • Extending the program
    • FIDIC claims
  4. Day 4

    Evaluating Claims

    • Claims related to time
    • Excusable versus non-excusable delays
    • Delay evaluation
    • Claims related to cost
    • Calculating costs
    • Writing up a claim
  5. Day 5

    Resolving Disputes

    • Common negotiation practices
    • Getting to a settlement
    • Alternative Dispute Resolution (ADR)
    • Using a neutral mediator
    • Binding and non-binding arbitration
    • Legal resolution methods
    • Interpreting the contract

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

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Managing Change Orders and Contractual Claims

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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Managing Change Orders and Contractual Claims