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PD-014

Soft Skills for the AI Industrial Era

Intensive 5-day course · English, Arabic & European languages

Engineers, managers and HR professionals develop skills for working alongside AI during this five-day course. Delegates practise critical thinking and communication in hybrid teams, then examine adaptability and emotional intelligence. Exercises connect ethical decisions and collaborative problem-solving with changes in the workplace.

Classroom

Public courses in our cities

  • 26–30 Oct 2026Jeddah£4,200 + VAT
  • 26–30 Oct 2026Abu Dhabi£4,200 + VAT
  • 9–13 Nov 2026Istanbul£2,280 + VAT
  • 23–27 Nov 2026Muscat£3,080 + VAT
  • 23–27 Nov 2026Jeddah£4,200 + VAT
  • 14–18 Dec 2026Vienna£3,400 + VAT
Show 26 more dates
  • 28 Dec – 1 Jan 2026Manama£3,080 + VAT
  • 28 Dec – 1 Jan 2026Muscat£3,080 + VAT
  • 4–8 Jan 2027Munich£3,400 + VAT
  • 18–22 Jan 2027Berlin£3,400 + VAT
  • 1–5 Feb 2027Amsterdam£3,400 + VAT
  • 15–19 Feb 2027Milan£3,400 + VAT
  • 8–12 Mar 2027London£3,360 + VAT
  • 22–26 Mar 2027Malaga£3,080 + VAT
  • 12–16 Apr 2027Istanbul£2,280 + VAT
  • 26–30 Apr 2027Sarajevo£3,400 + VAT
  • 10–14 May 2027Vienna£3,400 + VAT
  • 24–28 May 2027Dubai£4,200 + VAT
  • 7–11 Jun 2027Munich£3,400 + VAT
  • 21–25 Jun 2027Riyadh£4,200 + VAT
  • 5–9 Jul 2027Amsterdam£3,400 + VAT
  • 19–23 Jul 2027Doha£4,200 + VAT
  • 9–13 Aug 2027London£3,360 + VAT
  • 23–27 Aug 2027Geneva£4,200 + VAT
  • 13–17 Sep 2027Istanbul£2,280 + VAT
  • 27 Sep – 1 Oct 2027Abu Dhabi£4,200 + VAT
  • 11–15 Oct 2027Vienna£3,400 + VAT
  • 25–29 Oct 2027Cairo£2,280 + VAT
  • 1–5 Nov 2027Munich£3,400 + VAT
  • 15–19 Nov 2027Jeddah£4,200 + VAT
  • 6–10 Dec 2027Amsterdam£3,400 + VAT
  • 20–24 Dec 2027Singapore£4,200 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

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Soft Skills for the AI Industrial Era

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Course overview

Soft skills shape how people work with AI and automation. Engineers and technicians, managers and supervisors, data analysts and scientists, project managers and HR professionals can attend. The course also addresses anyone seeking stronger soft skills for the AI industrial era. Collaborative work includes technical and non-technical stakeholders.

Critical thinking informs decisions. Delegates analyse situations and patterns, examine communication with AI systems and diverse teams, and explore resilience during technological change through activities that connect these skills with workplace problems. Emotional awareness and empathy receive practical attention alongside frameworks for ethical decisions. Creativity and continuous learning support adaptation to new technologies.

Learning involves practice. Workshops and interactive exercises accompany case studies and role-play of workplace situations; group discussions and collaborative activities support peer learning. Guest speakers and industry experts discuss challenges and opportunities, while self-reflection and assessment tools support personal development. Presentations provide practice in communicating ideas. Delegates prepare a personal learning plan and an action plan for applying soft skills to career development.

Course objectives

By the end of the course, delegates will be able to:

  1. Apply critical thinking to analyse complex workplace situations
  2. Communicate effectively with AI systems and diverse human teams
  3. Build resilience to manage rapid change and workplace uncertainty
  4. Manage emotions and build positive professional relationships
  5. Use ethical frameworks to manage dilemmas regarding automation
  6. Encourage a culture of creativity to use new technology
  7. Work effectively in a hybrid human and AI workplace
  8. Identify patterns when evaluating information in workplaces using AI
  9. Make informed decisions using evidence from complex situations
  10. Build rapport and trust with colleagues in diverse teams
  11. Develop a growth mindset for learning during periods of uncertainty
  12. Recognise emotions and regulate responses in demanding situations
  13. Use empathy to support constructive workplace relationships
  14. Develop a framework for ethical decisions involving AI
  15. Support innovation and continuous improvement with AI technologies
  16. Learn new technologies and develop skills through continuous study
  17. Collaborate with technical and non-technical stakeholders

Daily agenda

  1. Day 1

    Foundations of soft skills and AI

    • How the AI industrial era impacts work and skills
    • Critical thinking, communication, collaboration, adaptability and emotional intelligence
    • Identifying personal strengths and areas for development
    • Techniques for structural analysis and detailed decision-making
    • Recognising cognitive biases in an AI-driven world
    • Interactive case studies and problem-solving scenarios
    • The role of critical thinking in AI-enhanced workflows
    • Course introduction and setting key learning objectives
  2. Day 2

    Communication and collaboration in the AI age

    • Active listening, clear articulation, and giving effective feedback
    • Understanding AI language to interact with intelligent systems
    • Building rapport and trust within diverse professional teams
    • Teamwork, conflict resolution, and structured negotiation
    • Defining roles and responsibilities in hybrid human-AI teams
    • Role-playing exercises covering communication and collaboration scenarios
    • Group exercises solving problems collaboratively
  3. Day 3

    Adaptability, resilience, and continuous learning

    • Navigating workplace uncertainty and managing rapid technological change
    • Building mental toughness to manage stress effectively
    • Embracing a growth mindset for learning and development
    • Strategies for acquiring new skills in the AI era
    • Developing a structured personal learning and development plan
    • Industry expert session on adaptability and innovation
    • Exercises practising adaptability through simulated workplace change
  4. Day 4

    Emotional intelligence and ethical decision-making

    • Self-awareness, self-regulation, empathy, and social skills
    • Building positive relationships and networks in the workplace
    • Managing personal emotions during high-pressure situations
    • Handling bias, privacy, and accountability in AI
    • Developing a framework for ethical decision-making
    • Case studies exploring ethical dilemmas in AI-driven industries
    • Discussion of AI's ethical implications across industries
  5. Day 5

    Innovation, leadership, and the future

    • Developing a workplace culture of creativity and innovation
    • Inspiring and motivating teams in the AI era
    • Communicating detailed ideas and insights clearly
    • Current trends and opportunities in the AI industrial era
    • Applying newly developed soft skills to career development
    • Group presentations sharing insights and practical action plans
    • Closing review and Q&A

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

Register

Soft Skills for the AI Industrial Era

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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Soft Skills for the AI Industrial Era