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The Certified Impactful Leader

Intensive 5-day course · English, Arabic & European languages

Mid-level and senior managers, team and project leaders, executives and emerging leaders examine how their behaviour affects team performance over five days. The course addresses trust, organisational change and communication, with self-assessment and practical exercises. Delegates develop an action plan for their leadership, including how they will support future leaders.

Classroom

Public courses in our cities

  • 19–23 Oct 2026Doha£4,200 + VAT
  • 2–6 Nov 2026Abu Dhabi£4,200 + VAT
  • 16–20 Nov 2026Barcelona£3,080 + VAT
  • 7–11 Dec 2026London£3,360 + VAT
  • 21–25 Dec 2026Jeddah£4,200 + VAT
  • 11–15 Jan 2027Frankfurt£2,600 + VAT
Show 23 more dates
  • 25–29 Jan 2027Sarajevo£3,400 + VAT
  • 8–12 Feb 2027Rome£3,400 + VAT
  • 22–26 Feb 2027Dubai£4,200 + VAT
  • 1–5 Mar 2027Kuala Lumpur£1,800 + VAT
  • 15–19 Mar 2027Riyadh£4,200 + VAT
  • 5–9 Apr 2027Doha£4,200 + VAT
  • 19–23 Apr 2027Barcelona£3,080 + VAT
  • 3–7 May 2027London£3,360 + VAT
  • 17–21 May 2027Geneva£4,200 + VAT
  • 14–18 Jun 2027Frankfurt£2,600 + VAT
  • 28 Jun – 2 Jul 2027Abu Dhabi£4,200 + VAT
  • 12–16 Jul 2027Rome£3,400 + VAT
  • 26–30 Jul 2027Cairo£2,280 + VAT
  • 2–6 Aug 2027Kuala Lumpur£1,800 + VAT
  • 16–20 Aug 2027Jeddah£4,200 + VAT
  • 6–10 Sep 2027Singapore£4,200 + VAT
  • 20–24 Sep 2027Barcelona£3,080 + VAT
  • 4–8 Oct 2027London£3,360 + VAT
  • 18–22 Oct 2027Muscat£3,080 + VAT
  • 8–12 Nov 2027Frankfurt£2,600 + VAT
  • 22–26 Nov 2027Casablanca£2,280 + VAT
  • 13–17 Dec 2027Rome£3,400 + VAT
  • 27–31 Dec 2027Manama£3,080 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Special requests

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The Certified Impactful Leader

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Course overview

A leader's decisions affect team relationships and the way an organisation responds to change. The five-day programme examines personal leadership capabilities and the practices involved in building trust, encouraging collaboration and developing resilient teams. Delegates begin with self-awareness and emotional intelligence, using assessment and reflection to examine their own leadership styles.

Team performance is a recurring subject. Sessions address setting a vision and matching team goals to it, while considering accountability, empowerment and the conflicts that can arise between team members. Case studies and exercises place these decisions in workplace situations. Delegates also examine how leaders shape organisational culture and encourage creativity when people resist change.

Communication work includes listening and persuasion. Role-play provides practice in leadership conversations, stakeholder influence and communicating upwards, followed by consideration of consensus building. The final sessions connect daily decisions with strategic thinking and include mentorship, development of future leaders and a personal action plan.

Course objectives

By the end of the course, delegates will be able to:

  1. Explain the principles and behaviours associated with leadership impact
  2. Develop approaches to leading resilient teams that perform well
  3. Build working conditions that support trust, collaboration and innovation
  4. Lead organisational change with a clear approach
  5. Improve communication and influence when engaging stakeholders
  6. Prepare a personal plan to sustain effective leadership practice

Who should attend

This course suits:

  • Mid-level and senior managers developing their effectiveness as leaders
  • Team leaders and project managers working to improve team performance
  • Executives leading strategic change within organisations
  • Emerging leaders developing their leadership capabilities

Training methodology

  • Lectures introduce leadership concepts using adult learning approaches to support understanding and retention.
  • Interactive group discussion, workplace case studies and practical exercises let delegates examine leadership behaviour.

Daily agenda

  1. Day 1

    Examining personal leadership impact

    • What it means to lead with impact
    • Characteristics and behaviours of effective leaders
    • Emotional intelligence and self-awareness in leadership
    • Assessing individual leadership styles
    • Self-assessment exercise and reflection on leadership
  2. Day 2

    Trust, accountability and team performance

    • Developing a clear vision and connecting team goals to it
    • Building trust while supporting accountability
    • Empowering people to develop their capabilities
    • Managing relationships within teams and resolving conflict
    • Case study of teams performing effectively
  3. Day 3

    Leading cultural change and innovation

    • How leaders influence organisational culture
    • Addressing resistance and gaining support for change
    • Encouraging team creativity and innovation
    • Developing resilience during transitions
    • Group exercise to design a change strategy for a workplace scenario
  4. Day 4

    Communicating and influencing as a leader

    • Communicating persuasively and with purpose
    • Listening actively and establishing emotional connections
    • Influencing stakeholders and communicating with senior colleagues
    • Resolving disputes and developing consensus
    • Role-play to practise important leadership conversations
  5. Day 5

    Maintaining leadership effectiveness

    • Principles for sustaining leadership over time
    • Mentoring and developing the next generation of leaders
    • Connecting strategic thinking with everyday decisions
    • Preparing an individual leadership action plan

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

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The Certified Impactful Leader

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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The Certified Impactful Leader