Certificate in Quality, Productivity and Cost Optimization Using AI
26–30 Oct 2026 · Muscat
View courseIntensive 5-day course · English, Arabic & European languages
Process improvement practitioners and operational managers explore the DMAIC methodology and statistical problem-solving across five days of training. Delegates work with Minitab software, process capability metrics, Lean tools and hypothesis testing to isolate root causes of operational defects and establish lasting quality controls.
Public courses in our cities
Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%
Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options
With a trainer, on dates to suit your team
This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.
£1,850 + VAT
Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%
Pick what you want changed and we’ll come back with a proposal and price.
Process variation and operational defects erode margins while frustrating end customers. When teams rely on intuition rather than data, process adjustments often fail to solve underlying root causes. Sustainable performance requires systematic measurement and structured analysis. This course follows the international Body of Knowledge (BOK) defined by ASQ and IASSC, drawing on methods refined over more than 20 years to isolate defects and stabilise workflows.
Delegates follow the five phases of DMAIC: Define, Measure, Analyse, Improve, and Control. Initial sessions examine project charters, Critical to Quality (CTQ) metrics and SIPOC diagrams before introducing Minitab for data sampling, normality tests and Measurement Systems Analysis (MSA). Practical exercises teach attendees to distinguish input variables (Xs) from operational outcomes (Ys).
Statistical Process Control (SPC), Qualitative Analysis (QA), Failure Mode and Effects Analysis (FMEA) and regression modelling help delegates evaluate improvements and test candidate solutions. The final phase incorporates Lean principles, focusing on waste reduction (MUDA), 5S workplace organisation and mistake-proofing through Poka Yoke.
By the end of the course, delegates will be able to:
This course suits:
Every delegate who completes the course receives an ARUK Training Certificate of Attendance.
Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.
Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.
Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.
Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.
Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.
Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.
An ARUK Training Certificate of Attendance.
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