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SP-021

KPI Audit & Performance Governance

Intensive 5-day course · English, Arabic & European languages

KPI audits examine whether performance measures are useful, reliable and aligned with strategy. During five days, performance staff, planners and auditors study indicator design, audit tools and governance arrangements. Practical work covers an audit, dashboard construction and an end-to-end governance design, with reporting, accountability and improvement considered throughout.

Classroom

Public courses in our cities

  • 19–23 Oct 2026Abu Dhabi£4,200 + VAT
  • 2–6 Nov 2026Jeddah£4,200 + VAT
  • 15–19 Nov 2026Barcelona£3,080 + VAT
  • 6–10 Dec 2026Paris£3,600 + VAT
  • 21–25 Dec 2026Muscat£3,080 + VAT
  • 11–15 Jan 2027Barcelona£3,080 + VAT
Show 23 more dates
  • 25–29 Jan 2027Amman£3,400 + VAT
  • 8–12 Feb 2027Paris£3,600 + VAT
  • 22–26 Feb 2027Madrid£3,400 + VAT
  • 1–5 Mar 2027Frankfurt£2,600 + VAT
  • 15–19 Mar 2027Berlin£3,400 + VAT
  • 5–9 Apr 2027Milan£3,400 + VAT
  • 19–23 Apr 2027Barcelona£3,080 + VAT
  • 3–7 May 2027Paris£3,600 + VAT
  • 17–21 May 2027Malaga£3,080 + VAT
  • 14–18 Jun 2027Barcelona£3,080 + VAT
  • 28 Jun – 2 Jul 2027Sarajevo£3,400 + VAT
  • 12–16 Jul 2027Paris£3,600 + VAT
  • 26–30 Jul 2027Dubai£4,200 + VAT
  • 2–6 Aug 2027Frankfurt£2,600 + VAT
  • 16–20 Aug 2027Riyadh£4,200 + VAT
  • 6–10 Sep 2027Doha£4,200 + VAT
  • 20–24 Sep 2027Barcelona£3,080 + VAT
  • 4–8 Oct 2027Paris£3,600 + VAT
  • 18–22 Oct 2027Geneva£4,200 + VAT
  • 8–12 Nov 2027Barcelona£3,080 + VAT
  • 22–26 Nov 2027Abu Dhabi£4,200 + VAT
  • 13–17 Dec 2027Paris£3,600 + VAT
  • 27–31 Dec 2027Cairo£2,280 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

Can't make these dates? We can run this course for your team on dates that suit you. Ask for custom dates · In-house options

Online (live)

With a trainer, on dates to suit your team

This course can be taught live online by a trainer, in English, Arabic or any European language, for one person or a whole team.

£1,850 + VAT

Group discount: 2 delegates 20% · 3 delegates 35% · 5 or more delegates 50%

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KPI Audit & Performance Governance

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Course overview

Poorly designed measures, weak alignment and unclear governance can make it difficult to use KPIs for strategic decisions. The programme examines how to evaluate indicator effectiveness and identify gaps in a structured audit. Delegates study the design and management of KPIs, including SMART criteria, different indicator types and their connection with organisational goals.

Ownership must be clear. Governance sessions address who is responsible for indicators, how committees and structures are designed, and how policies and procedures establish accountability and transparency. Data sources, quality, reliability and reporting accuracy receive attention in both the audit and governance work. Links with risk management and compliance are also considered.

Reporting turns findings into decisions. Delegates examine dashboards, scorecards and visualisation principles, along with the frequency and structure of performance reviews. Responses to underperformance include corrective action and communication of results. Continuing review, benchmarking, incentives, appraisal and change management support the work on improvement. Agenda exercises include conducting a KPI audit, building a dashboard and completing an end-to-end audit and governance design with an action plan.

Course objectives

By the end of the course, delegates will be able to:

  1. Explain principles for effective KPI design and management
  2. Conduct a structured audit to identify KPI gaps and weaknesses
  3. Align indicators with organisational strategy and objectives
  4. Develop and implement performance governance frameworks
  5. Establish accountability and ownership for KPIs
  6. Improve data quality and reporting accuracy to support decisions
  7. Design performance review and continuous improvement processes

Who should attend

This course suits:

  • Performance management professionals
  • Strategy and planning managers
  • Internal auditors and compliance officers
  • Business analysts
  • Department heads and team leaders
  • HR and organisational development professionals
  • Executives responsible for overseeing performance

Daily agenda

  1. Day 1

    KPI design and performance management foundations

    • Introducing KPIs and performance measurement
    • Leading, lagging, quantitative and qualitative indicators
    • SMART criteria for effective indicators
    • Connecting measures with strategy and organisational goals
    • Avoiding common errors in KPI design
    • An introduction to performance management frameworks
  2. Day 2

    Methods and tools for auditing KPIs

    • The meaning and purpose of a KPI audit
    • Framework and life cycle of a KPI audit
    • Assessing relevance, clarity and strategic alignment
    • Evaluating data sources for accuracy and reliability
    • Finding redundant, conflicting and misleading indicators
    • Audit tools and templates
    • Practical work conducting a KPI audit
  3. Day 3

    Structuring performance governance

    • Introducing performance governance
    • Roles and responsibilities for indicator ownership
    • Designing governance structures and committees
    • Policies, procedures and mechanisms for accountability
    • Data governance and integrity of KPI reports
    • Connecting governance with risk management and compliance
    • Case study on effective governance practices
  4. Day 4

    Performance reporting and decisions

    • Designing KPI dashboards and scorecards
    • Data visualisation principles for reporting performance
    • Timing and structure of performance reviews
    • Converting KPI findings into decisions and actions
    • Addressing underperformance through corrective action
    • Communicating performance results
    • Workshop to build a KPI dashboard
  5. Day 5

    Refining indicators and improving performance systems

    • Embedding a culture focused on performance
    • Reviewing and refining KPIs continuously
    • Benchmarking and effective practices
    • Connecting indicators with incentives and performance appraisal
    • Managing change in performance systems
    • Preparing a KPI governance action plan
    • Final exercise combining an end-to-end audit with governance design

Certificate

Every delegate who completes the course receives an ARUK Training Certificate of Attendance.

Frequently asked questions

How do I register?

Choose a date and city in the schedule and press Register, or send us an enquiry. Our team confirms your place and sends an invoice.

Are fees shown with VAT?

Fees are shown per delegate and exclude VAT, which is added to the invoice where applicable.

Can this course be delivered for our team only?

Yes. Any ARUK course can be delivered in-house at your premises, in a meeting room we book for you, or 1-to-1.

Is this course available online?

Yes. We run it live online with a trainer, on dates that suit your team, for £1,850 + VAT per delegate.

Is there a group discount?

Yes. 20% for 2 delegates, 35% for 3 delegates and 50% for 5 or more delegates on the same course.

Can the course be delivered in Arabic or another language?

Yes. Our courses can be delivered in English, Arabic or any European language, by a trainer who teaches in that language. Mention your preferred language when you register or enquire.

What certificate will I receive?

An ARUK Training Certificate of Attendance.

Related courses

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KPI Audit & Performance Governance

Key booking terms (read before you register)
  • The full fee is paid in advance, before the course starts.
  • Cancel in writing 30 or more days before the start date (45 for in-house) for a refund. Later than that, the full fee is payable.
  • No refund for non-attendance or partial attendance.
  • Places are for the named delegate only; another person cannot attend instead.
  • Moving to another date or city is only possible if ARUK agrees in writing.
  • Travel, accommodation and visas are your responsibility. A refused visa does not change the cancellation terms.

booking terms and conditions

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KPI Audit & Performance Governance